2+ day, 15+ hour ago   (508+ words) A national survey commissioned by the Independent Insurance Agents & Brokers of America found that 87% of consumers said having a dedicated human insurance agent remains important even as companies accelerate AI adoption. The survey, conducted by Mfour Data Research, also found…...

2+ day, 20+ hour ago   (663+ words) South Korea’s top financial regulator has reduced a proposed 140 billion won penalty against Tongyang Life Insurance to 7 billion won, following a legal reinterpretation of how the insurer shared customer data with its own sales arm. The decision sits within a…...

2+ day, 21+ hour ago   (475+ words) Delay in claim handling was the most complained-about issue across every financial product handled by the Australian Financial Complaints Authority (AFCA) in 2025-26. The ombudsman recorded 119,949 complaints, the highest annual volume and the third consecutive year above 100,000. General insurance accounted for…...

3+ day, 6+ hour ago   (455+ words) Most senior commercial underwriters say AI has saved them time on admin. Far fewer say it has improved the quality of their decisions. That gap shapes how submissions get handled, how risks get priced, and how consistent underwriting decisions are…...

3+ day, 7+ hour ago   (535+ words) Brokers working on large data center developments may need to arrange the transition from builders’ risk to operational property coverage much earlier, as phased projects blur the point at which construction ends and normal operations begin. The immediate insurance question…...

2+ day, 22+ hour ago   (567+ words) Prudential Hong Kong is not the only major insurer in the city putting AI tools into the hands of agents and consultants. But its September 9, 2026, deployment – a chatbot that returns preliminary underwriting indications at the point of sale, before any…...

3+ day, 7+ hour ago   (431+ words) Every previous wave of digital change in insurance has run into the same obstacle: trust. Consumers hesitated to move to digital channels, and they hesitated to share data in exchange for better pricing, largely because they didn't trust the systems…...

3+ day ago   (732+ words) Half of New Zealand government agencies are carrying a documented cyber control gap with less than two months until a compliance deadline. For insurance brokers, that is not a technology story. It is a client conversation that needs to happen…...

3+ day, 16+ hour ago   (958+ words) Corgi has named Erin Gambrel (pictured, center) vice president of financial services, tasked with driving retail investor growth and brand reach for the company's ETF lineup. Gambrel joins from Investing Authority, where she oversaw retail trading campaigns reaching more than…...

3+ day, 12+ hour ago   (457+ words) The casualty reinsurance market already carries AI exposure. The question is whether it knows where. That is the practical challenge running through a Howden Re roundtable published at Monte Carlo. Four of the broker's global casualty leaders mapped how AI-related…...